Refund policy

We want you to be fully satisfied with your purchase, therefore offering a hassle-free 'Love it or Get Your Money Back' policy. If you are not happy with your order, please review our return guidelines below.

Return Eligibility

• Refunds are available for NEW USERS only
• Returns must be requested within 30 days of purchase
• Please send an email to Info@KoalaLion.com.au and one of our friendly team members will be in touch with you.